Issue - meetings

Cabinet:

Reviewed the Operational Key Performance Indicator (OKPI) results and comments at Appendix A to the report.

Cabinet received, reviewed and noted a report on the latest performance data across the Council, Councillor Neil Gough (Deputy Leader) commented on the improvement of the Contact Centre’s data, and that for waste collection but also highlighted the figures for Bed and Breakfast usage, staff sickness and the percentage of formal complaints being resolved.

After a short discussion, Cabinet:

Noted the Operational Key Performance Indicator (OKPI) results and comments at Appendix A to the report.