Cabinet AGREED to:
A) Note the levels of underspend and to request managers to put in place improved arrangements in 2008/09 for the effective management of financial resources to maintain and improve performance.
B) Note overall creditable performance statistics.
C) Request the performance of the Contact Centre to be actively monitored to achieve further improvements, to meet agreed SLA standards.
D) Note the performance targets not achieved in 2007/08 and request Corporate Managers to take appropriate action to ensure 2008/09 targets are met.
E) Note the performance management challenges for 2008/09 and support the Portfolio Holder and Managers in addressing them.
Cabinet NOTED that
(a) no service currently was requesting additional resources to enable them to achieve the priorities;
(b) there was a potential General Fund underspend which could be used to improve performance in priority areas; and
(c) performance levels were generally high but there were some areas of weakness, which needed to be monitored closely.
Cabinet AGREED to:
(a) delegate authority to Senior Management Team, in consultation with Portfolio Holders, to utilise underspends to fund corporate priorities;
(b) require services to provide performance data and information in a timely manner for corporate reporting purposes; and
(c) request confirmation of the timetable to develop a standard section 106 agreement for affordable housing; and
Cabinet NOTED that
(a) no service was currently requesting additional resources to enable it to achieve the priorities; and
(b) there was a potential General Fund underspend which could be used to improve performance in priority areas.
Cabinet ACKNOWLEDGED the excellent performance in the specific areas highlighted in the report and appendix 1.