Decision details

Lifeline Service (Dispersed Scheme) and the Financial Impact of the Digital Changeover

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

To consider the future of the scheme.

 

[[he report is restricted by virtue of paragraph 1 (Information relating to any individual) and paragraph 2 (Information which is likely to reveal the identity of an individual) of Schedule 12A to the Local Government Act 1972 (as amended].

 

Decision:

Cabinet:

 

1.    Approved the recommendation that the Council bring the Dispersed Lifeline service to an end.

 

2.    Agreed that the proposed increase to the fees for 2024/25, as agreed in the Cabinet report from 5th December 2023, are not activated so that colleagues could focus on assisting customers to find an alternative supplier.

 

3.    Agreed a three-month notice period for bringing the service to an end, so that the Council’s customers had sufficient time to find another service and the Council could offer help and assistance where needed.

 

Report author: Susan Carter

Publication date: 12/03/2024

Date of decision: 12/03/2024

Decided at meeting: 12/03/2024 - Cabinet

Effective from: 20/03/2024

Accompanying Documents: